Voltaj Warranty Policy
At Voltaj, we are committed to delivering reliable and high-quality solar power solutions. Our products are manufactured using advanced technology and undergo strict quality checks to ensure long-term performance and customer satisfaction.
Warranty Coverage
Voltaj Hybrid Solar Inverters and Off-Grid Solar Inverters are covered under a limited manufacturer warranty from the date of purchase. The warranty period may vary depending on the product model and specifications.
The warranty covers:
- Manufacturing defects
- Defects in materials or workmanship
- Functional failures under normal operating conditions
- Repair or replacement of defective parts, subject to inspection and approval
Warranty Terms
- The warranty is applicable only to the original purchaser of the product.
- A valid purchase invoice must be provided to claim warranty services.
- Warranty service will be provided through repair or replacement of defective components, at Voltaj’s discretion.
- Repaired or replaced products will continue under the remaining original warranty period.
Warranty Exclusions
The warranty does not cover damages resulting from:
- Improper installation or unauthorized modifications
- Misuse, negligence, or improper handling
- Physical damage, accidental damage, or water ingress
- Lightning strikes, fire, floods, earthquakes, or other natural disasters
- Voltage fluctuations, power surges, or incorrect electrical connections
- Normal wear and tear of components
- Products repaired by unauthorized service personnel
Installation Requirements
For optimal performance and warranty eligibility, all Voltaj products should be installed by qualified technicians following the installation guidelines provided with the product.
Warranty Claim Procedure
To request warranty service:
- Contact Voltaj Customer Support.
- Provide the product model number, serial number, and purchase invoice.
- Describe the issue in detail along with photographs or videos if requested.
- Our technical team will review the claim and guide you through the warranty process.
Limitation of Liability
Voltaj shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the product. The warranty is limited to the repair or replacement of the defective product or component.
Customer Support
For warranty assistance, technical support, or service-related inquiries, please contact our customer support team through the Contact Us page or the support details provided with your product.
Thank you for choosing Voltaj. We value your trust and remain committed to providing dependable solar energy solutions across India.